Category Archives: Internal Communications

The conversations you have inside your organization…or the stories you keep to yourself.

We Are Built For Change

When you work in the health sector, you know that something new is always around the corner.  When you do communications in the health sector, you’d be lucky to get to the corner without something changing. Change is not just … Continue reading

Posted in Internal Communications, Management | Tagged , , , , , , | 32 Comments

The beauty of plain

When I dream of writing, the words are chosen with care.  They are short and clear to all who read them and most of all, they are plain. Plain language writing is not what you think. It is not for … Continue reading

Posted in Communications, Internal Communications, public relations | Tagged , , , , , , | 18 Comments

Leading from Behind, Shepherd or Sheep?

The concept of leading from behind used to frustrate me. It struck me as a cop out, as a way to avoid doing what was necessary. Generally, in my mind, it used to be about a would-be leader not performing … Continue reading

Posted in Internal Communications, Management | Tagged , , | 14 Comments

Handling Hecklers

Whether you’re standing in front of an audience of thousands or your colleagues in a meeting, handling a heckler is no fun, but it can be done with aplomb. In various studies conducted over the years public speaking has ranked … Continue reading

Posted in Communications, Internal Communications, public relations | Tagged , , , , , | 28 Comments

Problem Solving 101 – How to Solve Problems

  Ever notice how easy it is to solve other people’s problems? When presented with someone else’s conundrum it can be easy to assess the possibilities, look at what might work and develop solutions. To the person who owns the challenge, … Continue reading

Posted in Internal Communications, Management | Tagged , | 31 Comments

Surprises at Work

I once had a boss who loved to sabotage meetings.  It wasn’t a question of him not liking his staff or even disliking meetings.  It was more that he didn’t want people to enter into discussions with their minds already … Continue reading

Posted in Communications, Internal Communications, Management | Tagged , , , , | 30 Comments

E-MAIL Versus Communications

It lurks, waiting for the unsuspecting communicator.  Its disguise, the quick and easy transition of words or documents from one place to another. Yet it has an insidious power that can transform grown men into small minded bullies or professional … Continue reading

Posted in Communications, Internal Communications | Tagged , , , , , , | 34 Comments

Lies

Any number of people might assume that I lie for a living. Public relations people are often asked (mistakenly) to spin bad news into good. It’s kinda like asking someone to spin straw into gold. I have yet to meet … Continue reading

Posted in Internal Communications | Tagged , , , , , , , | 37 Comments

Saturday Morning Chit Chat, Laugh it up…at work

I like to laugh. I like to laugh a lot, and I have one of those laughs that you can hear down the street.  I’ve been told it is infectious. Actually, my husband was once told by new neighbours that … Continue reading

Posted in Internal Communications, public relations | Tagged , , , , , , | 23 Comments

Finding Common Ground

Sometimes the hardest part of facilitating communications is people recognizing that that they need the facilitation. Communications is such an all-encompassing term.  We all communicate, in fact, we’re engineered for it.  Everything about us is geared towards getting our message … Continue reading

Posted in Communications, Internal Communications | Tagged , , , , , | 20 Comments