Category Archives: Management

How Do You Know You’re Not Producing Crap?

What would you do if you found out that your best practices had become your worst practices? Would you stop doing them? Most of us would probably say yes, but its not that easy is it? If we could stop when … Continue reading

Posted in Management | Tagged , , , , , , , | 26 Comments

We Are Built For Change

When you work in the health sector, you know that something new is always around the corner.  When you do communications in the health sector, you’d be lucky to get to the corner without something changing. Change is not just … Continue reading

Posted in Internal Communications, Management | Tagged , , , , , , | 32 Comments

How To Be A Charismatic Leader

We have such a laundry list of things we consider important to effective leadership that I often wonder if a leader could exist who met even half of the requirements. We want leaders who are brilliant, multi-talented, visionary, creative, insightful … Continue reading

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Wanted: Communications Goddess

When job descriptions become a communications nightmare. Chatting with old colleagues, fellow communicators and bloggers on LinkedIn is always good fun and every once in a while I come across something that makes me want to share more widely. In this instance, … Continue reading

Posted in Communications, Management | Tagged , , , , , , | 56 Comments

Leading from Behind, Shepherd or Sheep?

The concept of leading from behind used to frustrate me. It struck me as a cop out, as a way to avoid doing what was necessary. Generally, in my mind, it used to be about a would-be leader not performing … Continue reading

Posted in Internal Communications, Management | Tagged , , | 14 Comments

What’s Better, Ideation Or Creativity?

My office went through the StrengthsFinder process earlier this year and “ideation” was one of my identified strengths. In the past when I’ve done similar things, in lieu of ideation I would draw the “creative” card. While my colleagues would … Continue reading

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Does opportunity knock or slip in through the back door?

View image | gettyimages.com Taking advantage of opportunity is a lot harder than it sounds. Opportunities rarely come wrapped like beautiful presents. In fact, there are times when opportunity looks suspiciously like a setback or failure. I have confidently declared … Continue reading

Posted in Management | Tagged , , , | 18 Comments

Service At All Cost

Your customer service is your brand and it will continue to resonate with customers long after your product or service is forgotten. Continue reading

Posted in Management | Tagged , , , | 16 Comments

Decisions

  Decisions don’t always work the way you intend them to.  That’s a good thing, it keeps life interesting and it keeps our imaginations flowing. For instance,  the image above comes from a corner of my garden. A huge thorn had started to grow without … Continue reading

Posted in Management, Uncategorized | Tagged , , , , | 12 Comments

Synchronicity, both beautiful and challenging

The term, synchronicity comes from Carl Jung, who first coined the phrase in the 1920s.  Jung saw synchronicity as two or more events that are meaningfully related, though they may not be causally related. He first developed the idea while … Continue reading

Posted in Management | Tagged , , , , , | 50 Comments