communications

Warming Up The Audience Before Delivering Your Message

Posted on June 22, 2018

Regardless of the setting, whether I’m leading a workshop, lobbying or speaking at an event, I always warm up my audience before delivering my message. When they’re warm, I’m hot. A Story from the Field The CEO of the large pharmaceutical company was anxious to meet with an Assistant Deputy Minister (ADM).  His company had […]

Share

Read More

Posted in Communications, Government Relations, Marketing | Tagged , , | 12 Comments


Personal Paradigms, The Good, The Bad & The Impact

Posted on June 15, 2018

They say that goldfish have a memory that’s about 10 seconds long, no doubt a gross exaggeration but for argument’s sake, let’s say that’s true. With a memory that short, they would be forever rediscovering the world around them. They would have no operating principle to help them navigate. Without personal paradigms, we’d be very […]

Share

Read More

Posted in Communications, public relations | Tagged , , | 52 Comments


Every Contact Counts

Posted on June 10, 2018

Ever start to do one thing only to find that you have actually achieved something quite different? Well, the two young men in the following story set off to deliver some tickets to an important contact, what they accomplished was some very effective, albeit negative, branding. Two young airline executives were on Parliament Hill for […]

Share

Read More

Posted in Government Relations | Tagged , | 10 Comments


11 Dangerous Misconceptions about Communications

Posted on May 1, 2018
11 common mistakes in communications

Communications is as necessary to our survival as breathing. It’s how we engage and interpret our world. We label and reference what we see hear and smell and then use that information to share ideas, solve problems and fire imaginations. Despite the integral role it plays in helping us to navigate our lives we often […]

Share

Read More

Posted in Communications, Internal Communications, Leadership | Tagged , , , | 10 Comments



What was the message?

Posted on October 3, 2017

Imagine planning a message for two months and then forgetting to deliver it.  Sound impossible?The following story really happened. The real estate group had been planning their presentation to the Minister of Industry for about two months.  They had prepared slides and organized who would speak first and who would address the series of itemized […]

Share

Read More

Posted in Communications, Government Relations | Tagged , , | 6 Comments


Problem Solving 101 – How to Solve Problems

Posted on April 5, 2017

              Ever notice how easy it is to solve other people’s problems? When presented with someone else’s conundrum it can be easy to assess the possibilities, look at what might work and develop solutions. To the person who owns the challenge, our proposed solutions may seem innovative, creative, and perhaps […]

Share

Read More

Posted in Internal Communications, Management | Tagged , | 31 Comments


The Importance of Research in Business

Risk is a part of most business equations, but making assumptions without first doing your research is just bad planning. Several years ago as a consultant, I worked with the Executive Director (ED) of an association on a government relations campaign. He had attended many government meetings over the years but I had gotten him an important meeting […]

Share

Read More

Posted in Communications, Government Relations, Internal Communications | Tagged , , , , , | O Comments


Mean What You Say, Know The Meaning of Sayings

Posted on June 21, 2016

A few years a ago a friend of mine who teaches and does research through various universities was trying to rally some of her colleagues around an initiative and used the phrase, “Jump on the band wagon.” Shortly afterwards she was reprimanded by the administration for using politically incorrect language. Apparently the interpretation of the […]

Share

Read More

Posted in Communications | Tagged , , , , , | 38 Comments


Etiquette – Things You Learned in Kindergarten

Posted on May 6, 2014

Over the years, I have  helped many clients prepare for their first meeting with a legislator. I have seen presidents of national and multinational corporations, men with billion dollar budgets and thousands of employees break out in a sweat at the thought of presenting their organization’s perspective to a Minister.  I have also had clients […]

Share

Read More

Posted in Government Relations, public relations | Tagged , , , , , , , , , | O Comments