communications

The Importance of Research in Business

Risk is a part of most business equations, but making assumptions without first doing your research is just bad planning. Several years ago as a consultant, I worked with the Executive Director (ED) of an association on a government relations campaign. He had attended many government meetings over the years but I had gotten him an important meeting […]

Read More

Posted in Communications, Government Relations, Internal Communications | Tagged , , , , , | O Comments


5 Great Programs That Add Pop To Presentations

PowerPoint is a great presentation tool.  It’s flexible, powerful and easy to use. It’s also one of the most misused tools. Poorly constructed slides filled with tiny font. Complex graphs meant to inform instead confound viewers.  Unfortunately, some blame the tool for the failures of the user. This post isn’t offering alternatives to PowerPoint because […]

Read More

Posted in Communications | Tagged , , | O Comments


What was the message?

Posted on October 3, 2017

Imagine planning a message for two months and then forgetting to deliver it.  Sound impossible?The following story really happened. The real estate group had been planning their presentation to the Minister of Industry for about two months.  They had prepared slides and organized who would speak first and who would address the series of itemized […]

Read More

Posted in Communications, Government Relations | Tagged , , | 6 Comments


11 Dangerous Misconceptions about Communications

Communications is full of misconceptions, that are part of the fun and folly of working in this field, but there are some misconceptions that can prove fatal to your brand. The Assumption that Communication has Happened – Sometimes people assume that the act of delivering a message is the same as receiving a message. Nothing could […]

Read More

Posted in Communications, Internal Communications | Tagged , , | O Comments


Problem Solving 101 – How to Solve Problems

Posted on April 5, 2017

  Ever notice how easy it is to solve other people’s problems? When presented with someone else’s conundrum it can be easy to assess the possibilities, look at what might work and develop solutions. To the person who owns the challenge, our proposed solutions may seem innovative, creative, and perhaps even ingenious. “How did you come up […]

Read More

Posted in Internal Communications, Management | Tagged , | 31 Comments


Mean What You Say, Know The Meaning of Sayings

Posted on June 21, 2016

A few years a ago a friend of mine who teaches and does research through various universities was trying to rally some of her colleagues around an initiative and used the phrase, “Jump on the band wagon.” Shortly afterwards she was reprimanded by the administration for using politically incorrect language. Apparently the interpretation of the […]

Read More

Posted in Communications | Tagged , , , , , | 38 Comments


Etiquette – Things You Learned in Kindergarten

Posted on May 6, 2014

Over the years, I have  helped many clients prepare for their first meeting with a legislator. I have seen presidents of national and multinational corporations, men with billion dollar budgets and thousands of employees break out in a sweat at the thought of presenting their organization’s perspective to a Minister.  I have also had clients […]

Read More

Posted in Government Relations, public relations | Tagged , , , , , , , , , | O Comments


E-MAIL Versus Communications

It lurks, waiting for the unsuspecting communicator.  Its disguise, the quick and easy transition of words or documents from one place to another. Yet it has an insidious power that can transform grown men into small-minded bullies or professional women into petty tyrants. Yes, I’m talking about e-mail.  If we’re totally honest with ourselves, we […]

Read More

Posted in Communications, Internal Communications | Tagged , , , , , , | O Comments


Random Acts Of Branding

Posted on January 7, 2014

  What happens if everyone in an organization decides to engage in branding activities without first engaging in an internal conversation? This question prompted an extended conversation with my friend Janet MacLeod, who like me, is a communications professional. This post is the consequence of that discussion and so our joint offering. So what happens […]

Read More

Posted in Communications, public relations | Tagged , , | O Comments


Ask for the Order

Just Ask - Commstorm

Guest Post by Diana Marinova Ask for the order or what lessons about communication the lady in the supermarket taught me. Honoring Debra’s one year anniversary of blogging, I decided to share a little story from few months ago. It’s a very ordinary every day story but put in the right context and perspective, we […]

Read More

Posted in Communications, public relations | Tagged , , , , , | O Comments