Internal Communications

What Do Work Nightmares Tell Us?

Since today is  Halloween, I couldn’t resist taking a look at nightmares.  Work nightmares in particular.  These night terrors fall into two categories for me, waking horrors, things that happen at work that embarrass or freak you out, such as calling your boss by your spouse’s name during a meeting, (I won’t touch the Freudian implications of that one). […]

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11 Dangerous Misconceptions about Communications

Communications is as necessary to our survival as humans as breathing. It’s how we navigate and interpret our world. We label and reference what we see hear and smell and then use that information to share ideas, solve problems and fire imaginations. Despite the integral role it plays in helping us to navigate our lives […]

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Problem Solving 101 – How to Solve Problems

              Ever notice how easy it is to solve other people’s problems? When presented with someone else’s conundrum it can be easy to assess the possibilities, look at what might work and develop solutions. To the person who owns the challenge, our proposed solutions may seem innovative, creative, and perhaps […]

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Posted in Internal Communications, Management | Tagged , | 31 Comments


The Importance of Research in Business

Risk is a part of most business equations, but making assumptions without first doing your research is just bad planning. Several years ago as a consultant, I worked with the Executive Director (ED) of an association on a government relations campaign. He had attended many government meetings over the years but I had gotten him an important meeting […]

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The beauty of plain

Plain language isn’t about how smart your reader is. It’s about how smart you are. It’s about how important your message is. If it matters, it should be plain. Plain language writing is not what you think. It is not for the slow. It is not for those who cannot read. It is not a […]

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Posted in Communications, Internal Communications, public relations | Tagged , , , , , , | 18 Comments





E-MAIL Versus Communications

It lurks, waiting for the unsuspecting communicator.  Its disguise, the quick and easy transition of words or documents from one place to another. Yet it has an insidious power that can transform grown men into small-minded bullies or professional women into petty tyrants. Yes, I’m talking about e-mail.  If we’re totally honest with ourselves, we […]

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