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The Chemistry of Good Presentations

Any number of things contribute to good presentations, not the least of which is their content, but there are other things at play that influence and persuade your audience to either buy in and believe or back away and withdraw their attention. Context matters. Where are you when you begin your story? Where is your […]

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Posted in Communications, public relations | Tagged , | 12 Comments


5 Ways To Be Strategic with Data

In business we look at the information we gather from things like surveys, buying habits, polls and online activity to learn preferences, find trends and spot opportunities.  The information we gather acts as building blocks for everything from marketing campaigns to product development, but I sometimes wonder if we are outsmarting ourselves.  All of the […]

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Posted in Communications, Marketing | Tagged , , , | O Comments


5 Great Programs That Add Pop To Presentations

PowerPoint is a great presentation tool.  It’s flexible, powerful and easy to use. It’s also one of the most maligned presentation tools. Its biggest flaw, however, is its users. Some of the regular culprits are poorly constructed slides filled with tiny font. Complex graphs meant to confound instead of inform viewers and then there is […]

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Posted in Communications, Internal Communications | Tagged , , , | 7 Comments


Warming Up The Audience Before Delivering Your Message

Regardless of the setting, whether I’m leading a workshop, lobbying or speaking at an event, I always warm up my audience before delivering my message. When they’re warm, I’m hot. A Story from the Field The CEO of the large pharmaceutical company was anxious to meet with an Assistant Deputy Minister (ADM).  His company had […]

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Posted in Communications, Government Relations, Marketing | Tagged , , | 12 Comments


Personal Paradigms, The Good, The Bad & The Impact

They say that goldfish have a memory that’s about 10 seconds long, no doubt an exaggeration but for argument’s sake, let’s say that’s true. With a memory that short, they would be forever rediscovering the world around them. They would have no operating principle to help them navigate. Without personal paradigms, we’d be very much […]

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Posted in Communications, Leadership | Tagged , , | 52 Comments


Every Contact Counts

Ever start to do one thing only to find that you have actually achieved something quite different? Well, the two young men in the following story set off to deliver some tickets to an important contact, what they accomplished was some very effective, albeit negative, branding. Two young airline executives were on Parliament Hill for […]

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Posted in Government Relations | Tagged , | 10 Comments



How to decide

Imagine polling your colleagues to determine what you personally will have for lunch. What about dictating to your neighbours how they should vote? Seems ridiculous right? Yet as silly as that sounds we can get into a decision making rut. Using the same approach for all decisions. When you consider the range of decisions we […]

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Posted in Internal Communications, Management | Tagged , , | 16 Comments


11 Dangerous Misconceptions about Communications

11 common mistakes in communications

Communications is as necessary to our survival as breathing. It’s how we engage and interpret our world. We label and reference what we see hear and smell and then use that information to share ideas, solve problems and fire imaginations. Despite the integral role it plays in helping us to navigate our lives we often […]

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Posted in Communications, Internal Communications, Leadership | Tagged , , , | 10 Comments


The Power and Pain of Polling

In North America, we poll on anything we can imagine. From toilet paper preferences to preferred political leaders. We poll and poll and use those results to make a host of decisions.  Most of us either believe that polling results are completely useless or absolutely insightful. Sometimes they are both. After all, an insight into […]

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Posted in Marketing, public relations | Tagged , , | 36 Comments