communications

E-MAIL Versus Communications

It lurks, waiting for the unsuspecting communicator.  Its disguise, the quick and easy transition of words or documents from one place to another. Yet it has an insidious power that can transform grown men into small-minded bullies or professional women into petty tyrants. Yes, I’m talking about e-mail.  If we’re totally honest with ourselves, we […]

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Random Acts Of Branding

Posted on January 7, 2014

  What happens if everyone in an organization decides to engage in branding activities without first engaging in an internal conversation? This question prompted an extended conversation with my friend Janet MacLeod, who like me, is a communications professional. This post is the consequence of that discussion and so our joint offering. So what happens […]

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Ask for the Order

Just Ask - Commstorm

Guest Post by Diana Marinova Ask for the order or what lessons about communication the lady in the supermarket taught me. Honoring Debra’s one year anniversary of blogging, I decided to share a little story from few months ago. It’s a very ordinary every day story but put in the right context and perspective, we […]

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Everyone Loves A Good Story

When I first thought about starting a blog I had some pretty grand ideas.  I thought I’d pontificate on government relations.  Dazzle readers with my vast experience in communications and of course, my dynamic background in relations…hmmm; I got pretty bored, real fast too. Clearly more thought was required…or less. What did I enjoy? What […]

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8 Tips On What To Do In A Communications Crisis And 9 Tips On What Not To Do

Posted on August 20, 2013

Last updated August 2017 Every year I watch in amazement as a few organizations and a few celebrities stumble into a communications crisis in the media.  My amazement isn’t over the incidents that triggered the crisis’, though many of them would certainly give you pause, but rather over the way the crisis’ is managed. The […]

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Personal Paradigms, The Good, The Bad & The Impact

Posted on July 9, 2013

They say that goldfish have a memory that’s about 10 seconds long, no doubt a gross exaggeration but for argument’s sake, let’s say that’s true. With a memory that short, they would be forever rediscovering the world around them. They would have no operating principle to help them navigate. Without personal paradigms we’d be very […]

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Posted in Communications, public relations | Tagged , , , , | 44 Comments


You Online, The Forever Footprint

Posted on May 7, 2013

[youtube=http://www.youtube.com/watch?v=Fu1C-oBdsMM] When I wrote, “That Awkward Personal Branding”, I referenced the bright side of an online persona.  The way it can work to your advantage if you are honest and polite. Being present online can get you a new job, an informal or formal education, a new profession; it can introduce you to interesting and […]

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Rather Have a Conversation or a Meeting?

Posted on April 16, 2013

Ever had a project introduced in a meeting and thought, “What are these guys smoking? That will never work.” Did you stay silent and subsequently watch the same project move forward with disastrous results? Did you ever have a great idea but thought no one would listen so stayed quiet?  Did you later learn that […]

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Posted in Internal Communications, Management, public relations | Tagged , , | 47 Comments


Silence is Deadly

Posted on April 13, 2013

In 1986 the Challenger Space Shuttle lifted off the ground with millions of onlookers from the world over watching in awe. When it exploded 73 seconds later, those same viewers stared in shocked disbelief. Those who witnessed this horrifying incident can still recall where they were as they watched  it unfold. What followed were 32 […]

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Trips, Sniffs and Nerves – Managing You, So You Can Manage Your Message

Posted on March 19, 2013

Nerves are the most common obstacles to the successful delivery of messages. Managing them can often make a difference in how your message is received. The trick is to acknowledge your nerves. If you are feeling a little nervous before a meeting, you may want to take something to settle your stomach. Sometimes eating a […]

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