member of parliament

Etiquette – Things You Learned in Kindergarten

Posted on May 6, 2014

Over the years, I have  helped many clients prepare for their first meeting with a legislator. I have seen presidents of national and multinational corporations, men with billion dollar budgets and thousands of employees break out in a sweat at the thought of presenting their organization’s perspective to a Minister.  I have also had clients […]

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Remember Your Manners – A True Story

Posted on April 2, 2013

Bad manners in business are about as useful as feathers on a fish and as memorable. The following story is based on something that happened while I worked on Parliament Hill. An executive working in the regional office of a manufacturing company was contacted by his superiors and told that it would be in the […]

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Every Contact Counts – First Impressions

Ever start off to do what looks like a simple piece of communications or engagement only to find that you have actually achieved something very different? Well the two young men in the following story set off to deliver some tickets, what they accomplished was some bad government relations and some very effective, albeit negative, […]

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