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Know When To Fold Them – Managing Meetings That Have Gone Wrong

So it’s one thing to reflect on communications from the comfort of your office, but what happens when you do all of the right things and then because of the personality quirks of the person you’re meeting with, things get weird anyway? A colleague of mine once took a client to meet with a member […]

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The beginning is the beginning- The Importance of Research in Business

Risk is part of most business equations, but making assumptions without first doing your research is just bad planning. The Executive Director (ED) of the health association had attended many government meetings over the years but this meeting was a first. He had never met with this particular department’s Assistant Deputy Minister (ADM) before and […]

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