Blog

We Are Built For Change

Posted on August 25, 2016

When you work in the health sector, you know that something new is always around the corner.  When you do communications in the health sector, you’d be lucky to get to the corner without something changing. Change is not just inevitable, it happens faster all the time, we do not walk forward, we leap. At […]

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Posted in Internal Communications, Management | Tagged , , , | 32 Comments


How To Be A Charismatic Leader

Posted on August 10, 2016

We have such a laundry list of things we consider important to effective leadership that I often wonder if a leader could exist who met even half of the requirements. We want leaders who are brilliant, multi-talented, visionary, creative, insightful and the list goes on. The job gets harder still when we start to pull […]

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Posted in Management | Tagged , , , , , , | 43 Comments


The beauty of plain

Posted on July 25, 2016

When I dream of writing, the words are chosen with care.  They are short and clear to all who read them and most of all, they are plain. Plain language writing is not what you think. It is not for the slow. It is not for those who cannot read. It is not a tool […]

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Posted in Communications, Internal Communications, public relations | Tagged , , , , , , | 18 Comments


Mean What You Say, Know The Meaning of Sayings

Posted on June 21, 2016

A few years a ago a friend of mine who teaches and does research through various universities was trying to rally some of her colleagues around an initiative and used the phrase, “Jump on the band wagon.” Shortly afterwards she was reprimanded by the administration for using politically incorrect language. Apparently the interpretation of the […]

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Posted in Communications | Tagged , , , , , | 38 Comments


Wanted: Communications Goddess

Posted on April 11, 2016

When job descriptions become a communications nightmare. Chatting with old colleagues, fellow communicators and bloggers on LinkedIn is always good fun and every once in a while I come across something that makes me want to share more widely. In this instance, it started with a series of odd job descriptions that I came across a few months […]

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Posted in Communications, Management | Tagged , , , , , , | 56 Comments


Two Steps Forward…

With the American primaries heating up there has been a fair bit of coverage and discussion on women’s voting patterns and in particular, Hilary Clinton’s popularity with women voters. Initially I was surprised to learn that Bernie Sanders was gaining traction with young women.  Really, a seventy-four year old man could better represent women than […]

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Posted in Government Relations | Tagged , , , , | 5 Comments



Handling Hecklers

Whether you’re standing in front of an audience of thousands or your colleagues in a meeting, handling a heckler is no fun, but it can be done with aplomb. In various studies conducted over the years public speaking has ranked number one as the most feared activity.  In some studies almost 30% of respondents have […]

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Posted in Communications, Internal Communications, public relations | Tagged , , , | 28 Comments


What’s Better, Ideation Or Creativity?

Posted on April 11, 2015

My office went through the StrengthsFinder process earlier this year and “ideation” was one of my identified strengths. In the past when I’ve done similar things, in lieu of ideation I would draw the “creative” card. While my colleagues would nod in agreement, seeing it as a compliment, I’ve always been a bit suspicious of […]

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Posted in Communications, Management | Tagged , , , , , | 11 Comments


Does opportunity knock or slip in through the back door?

Posted on March 16, 2015

View image | gettyimages.com Taking advantage of opportunity is a lot harder than it sounds. Opportunities rarely come wrapped like beautiful presents. In fact, there are times when opportunity looks suspiciously like a setback or failure. I have confidently declared something to be a bad idea only to reflect on it later and realize it […]

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Posted in Management | Tagged , , , | 18 Comments